Security Tips

Jul 25, 2011

Stopping CyberCrime Cold Before It Starts


PeoplesChoice Credit Union's wonderful front desk ladies, who cheerfully answer the phone each and every day, to help our customers with any needs, recently came across a very bad individual who was trying to take over one of our members accounts.

This fraudster had every piece of information needed including account numbers, social security numbers, addresses and on and on, and wanted to change the address to the account and also have direct access to online banking. What didn’t add up  was the foreign accent associated with the member name  so our front line personnel decided to directly call our  customer to verify that in fact he was the one calling  us. That  is  when we learned this  particular  member's  computer firewall was down and information had been stolen.

Our member was of course very gratefu—they even sent us a beautiful plant—and we were happy to help.   Do you think a big bank would have taken the time, effort, or initiative to stop this bandit cold?  We think not, and that is one of many reasons to have a personal approach, member service organization and financial institution like PeoplesChoice Credit Union on your side.

Thank you for caring...


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ROUTING NUMBER

211287515



Saco, Maine
23 Industrial Park Rd 04072
(207) 282-4156
Biddeford, Maine
369 Elm St, 04005
(207) 284-8483
Sanford, Maine
39 Country Club Rd, 04073
(207) 490-2000
Wells, Maine
774 Post Road, Route 1, 04090
(207) 646-2597
Equal Housing Lender - NCUA

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